Each pair features an extra-roomy toe box and zero-drop sole that may help reduce forefoot pressure and encourage a more natural stance. We focus on comfort and fit—not medical treatment.

Use the “Size Guide” link on every product page. Measure the length of your longest foot, then match it to the CM column. If you’re between sizes, we recommend the larger size for a relaxed fit.

You have 15 calendar days from the delivery date to return unworn shoes in their original box. To begin, email contact@thewidetoe.com with your order number for authorisation and instructions.

To initiate a return or exchange, please contact our customer support team with your order number and reason for the return. We will provide you with further instructions and a return authorization if necessary.

The customer is responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Yes, items purchased during a sale or promotion are eligible for return or exchange according to our standard return policy. However, please note that refunds will be issued for the amount paid after the applied discount.

If you contact us prior to the shipment of your order and issuance of a tracking number we may be able to accommodate a change to your shipping address. Please reach out to our customer support team as soon as possible with your order details and the updated shipping address, and we will do our best to assist you. Please note that we cannot guarantee the change if the order has already been processed for shipping.

If you believe your package is lost or stolen, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and find a resolution for you.

A tracking link is emailed automatically once your parcel ships. You can also paste the number into the “Track Order” portal linked in our footer.